API FAQ
Find answers to common questions about VeriRoute Intel APIs, integration, usage, and compliance.
General Questions
How do I get an API key?
You can generate API keys from your dashboard after creating an account.
What phone number formats are supported?
We support E.164 format (+15555550123) and national formats (555-555-0123).
Is there a rate limit?
Yes, free accounts have 100 requests/hour, paid accounts have 1000 requests/hour.
Integration Issues
What authentication methods are supported?
We support Bearer token authentication. Include your API key in the Authorization header as "Bearer YOUR_API_KEY".
How do I handle rate limiting?
Implement exponential backoff when you receive a 429 status code. Check the retry_after header for the recommended wait time.
What phone number formats are accepted?
We accept E.164 format (+15555550123) and 10-digit US format (5555550123). International numbers should use E.164 format.
Pricing & Support
How is API usage billed?
Usage is billed per successful API call. Check your dashboard for current pricing and usage statistics.
Is there a free tier available?
Yes, we offer a free tier with limited monthly requests. Upgrade to a paid plan for higher limits and additional features.
How can I get technical support?
Contact our support team at support@verirouteintel.com or through your dashboard. We provide documentation, code examples, and direct assistance.
Still Have Questions?
If you can't find the answer you're looking for, please don't hesitate to contact our support team.